Privacy Policy (GDPR)

Privacy Policy – Bonsai Aikoka™️

At Bonsai Aikoka™️, we take your privacy seriously and process personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

1. Data Controller

Bonsai Aikoka™️
Owner: Jens Olesen
Email: contact@bonsai-aikoka.com

Full company details are available on our Imprint page.

2. What personal data do we collect?

We collect and process personal data when you use our webshop, place an order, or contact us.

• Name, address and contact details for purchases
• Email address for newsletter subscriptions
• IP address, browser data and website activity (via cookies)
• Information submitted via contact forms or email

3. Purpose of data processing

• Processing and delivering your orders
• Customer service and communication
• Sending newsletters (with consent only)
• Website analytics and webshop improvement

4. Legal basis for processing

• Performance of a contract (purchase of goods)
• Compliance with legal obligations (e.g. accounting)
• Your consent (newsletters and cookies)
• Legitimate interests (statistics and optimization)

5. Data retention

• Order data: 5 years (legal accounting requirements)
• Newsletter data: until you unsubscribe
• Cookies and analytics: see our cookie page

6. Sharing of personal data

We only share personal data when necessary to fulfil your order or to comply with legal requirements.

• Payment and shipping providers (e.g. payment processors and logistics partners)
• IT and hosting providers
• Public authorities where legally required

We never sell your personal data.

7. Your rights

You have the right to:

• Request access to your personal data
• Have incorrect data rectified or deleted
• Withdraw consent at any time
• Lodge a complaint with a competent data protection authority

You may contact your local supervisory authority within the EU. An overview is available at:
https://edpb.europa.eu

8. Contact regarding data protection

If you have questions about how we process personal data, please contact us at:

Email: contact@bonsai-aikoka.com